Privacy policy

Last updated: 15 June 2026

1. Introduction

Nordipack, MB (“Nordipack”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Data Controller

Nordipack, MB

Company Code: 307636484

Registered Address:
Dubysos g. 21,
LT-53478, Lithuania

Email:
hello@nordipack.com

3. Personal Data We Collect

Depending on how you interact with our website, we may collect:

Information you provide:

First name;
Last name;
Email address;
Phone number;
Company information (if provided);
Files uploaded through our website;
Any information submitted through contact or order forms.

Order Information:

When placing an order or requesting a quotation, we may collect information necessary to process your request and provide our services.

Technical Information:

We may collect technical information about your visit, including:

IP address;
Browser type;
Device information;
Operating system;
Website usage data;
Cookie information.

4. How We Use Your Information

We process personal data to:

Respond to enquiries;
Prepare quotations;
Process and manage orders;
Communicate with customers;
Provide customer support;
Improve our website and services;
Comply with legal obligations;
Prevent fraud and protect our business.

5. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

Performance of a contract;
Compliance with legal obligations;
Legitimate business interests;
Your consent, where required.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and user experience.

We may use analytical and marketing tools, including but not limited to:

Google Analytics;
Google Ads;
Meta Pixel;
Other similar services.

Where required by applicable law, we will request your consent before placing non-essential cookies.

Further information can be found in our Cookie Policy.

7. Sharing Your Information

We may share personal data with trusted third-party service providers, including:

Website hosting providers;
Payment service providers;
Delivery partners;
IT service providers;
Marketing and analytics providers;
Professional advisers;
Government authorities where legally required.

We do not sell personal data.

8. International Transfers

Our service providers may process personal data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards will be implemented in accordance with applicable data protection laws.

9. Data Retention

We retain personal data only for as long as necessary to:

Provide our services;
Comply with legal obligations;
Resolve disputes;
Enforce agreements.

The retention period may vary depending on the nature of the data and applicable legal requirements.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

However, no internet transmission or storage system can be guaranteed to be completely secure.

11. Your Rights

Under applicable data protection laws, including the GDPR, you may have the right to:

Access your personal data;
Correct inaccurate information;
Request deletion of your data;
Restrict processing;
Object to processing;
Request data portability;
Withdraw consent where processing is based on consent;
Lodge a complaint with a supervisory authority.

Requests may be submitted to:

hello@nordipack.com

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

The latest version will always be available on our website.

14. Contact Information

If you have any questions regarding this Privacy Policy or our handling of personal data, please contact: