Shipping Policy

Last updated: 15 June 2026

1. Introduction

This Shipping Policy explains how Nordipack, MB (“Nordipack”, “we”, “our”, or “us”) handles the production, dispatch, and delivery of orders placed through our website.

2. Shipping Destinations

Nordipack currently delivers products within the European Union (EU).

For deliveries outside the EU, please contact us directly.

3. Order Processing

Most Nordipack products are custom-made according to customer specifications.

Order processing may include:

  • Order confirmation;
  • Artwork review;
  • Design approval;
  • Production preparation;
  • Manufacturing;
  • Packaging and dispatch.

Production begins after all necessary approvals and payment requirements have been completed.

4. Production Time

Production times vary depending on:

  • Product type;
  • Order quantity;
  • Printing requirements;
  • Material availability;
  • Seasonal demand.

Estimated production times provided by Nordipack are indicative only and may vary.

5. Shipping and Delivery

Once production is completed, orders are prepared for shipment.

Delivery times depend on:

  • Destination country;
  • Courier or freight provider;
  • Customs or regulatory procedures where applicable;
  • External factors beyond our control.

Delivery estimates are not guaranteed.

6. Shipping Costs

Shipping costs may vary depending on:

  • Order size;
  • Weight;
  • Destination;
  • Delivery method.

Applicable shipping charges will be communicated during the ordering process or included in individual quotations.

7. Order Tracking

Where available, shipment tracking information may be provided after dispatch.

Availability depends on the shipping provider used.

8. Delivery Responsibility

Customers are responsible for providing accurate delivery information.

Nordipack shall not be responsible for delays or additional costs resulting from incorrect or incomplete delivery details supplied by the customer.

9. Inspection of Goods

Customers should inspect deliveries upon receipt.

If products appear damaged during transport or if items are missing, customers should notify Nordipack as soon as reasonably possible and provide supporting information where necessary.

10. Delays

Although we aim to meet estimated production and delivery times, delays may occasionally occur due to circumstances beyond our reasonable control, including:

  • Carrier delays;
  • Supplier issues;
  • Weather conditions;
  • Public holidays;
  • Industrial actions;
  • Force majeure events.

Nordipack shall not be liable for such delays.

11. Lost or Damaged Shipments

If a shipment is lost or damaged during transportation, customers should contact Nordipack promptly.

We will work with the shipping provider to investigate the issue and determine an appropriate resolution.

12. Changes to This Shipping Policy

Nordipack may update this Shipping Policy from time to time.

The latest version will always be available on our website.

13. Contact

Nordipack, MB

Company Code: 307636484

Dubysos g. 21,
LT-53478, Lithuania

Email:
hello@nordipack.com